Delivery Process Automation (DPA)
- Streamlined settlement processes with the minimal changes by drivers and settlement supervisors
- Clean invoicing with reduced issuing of credit notes
- Clean invoice created and visible at customer handshake
- Proof of delivery on device with signature of customer
- Fewer discrepancies, and transparency for all
- Off-line capabilities for emerging markets
- Quicker truck turnaround at outlets and within the warehouse
The Delivery Process Automation (DPA) solution is ideal for a range of industries where sales are made 'in the field'.
Using a handheld device, the delivery driver can produce a clean invoice which takes into account live prices, promotions and other factors. Working in real-time, it uses SAP to calculate the correct pricing structure for the sales, as well as promotions applicable, handle returns and complete the transaction with the customer sign-off at the retail outlet.
Within emerging markets, the device and solution works off-line using pre-loaded pricing and promotions for the period. This has proven to be highly desirable ad robust for emerging market businesses.